It depends on the complexity of your new connection but if the application is for a standard connection as per WEL's Capital Contribution Policy, allow 5 working days to receive your quote.
For non-standard connections requiring design to be completed, allow 8-10 weeks to receive your fixed price quote.
Once we've received your signed quote acceptance and deposit, allow a further 10-12 weeks until construction commences.
These timeframes are indicative and may be impacted by resource availability, material items with long lead times, providing incomplete information and whether an easement is required.
Typically we do not charge an application fee for standard connection applications, but we may ask you to pay a non-refundable application deposit for non-standard connections.
All goods and services and WEL equipment supplied by us are supplied on the basis of the quote together with these terms and conditions.
Read the full Ts and Cs here.