WEL Discount

View the WEL Networks 2018 Discount Methodology

 

What should I do if my discount isn't shown on my April or May power bill?

You can contact WEL Networks on 0800 800 935 or email customer@wel.co.nz.  All requests to review your account must be received no later than Friday 30 June.


How do I receive my discount?

Your WEL Networks discount will show as a credit on your April or May power account. It doesn’t matter which power retailer you purchase your electricity from. Sorry, we don’t exchange the credit for cash or cheque payments.


How much discount will I receive?

Your discount will depend on how much electricity you’ve used so it will probably vary between neighbours and addresses.


Who can provide more information about my discount?

Your discount should appear on your April or May power account. If you can’t see it, please check your most recent statements.
If you still require assistance contact us by phone, email or online.