OUTAGES & FAULTS

Ngā hara

Note - highlighted areas on the outage map are indicative only.


Today's Planned Outages

There are no planned outages today.

Upcoming Planned Outages

  • Reason for shutdown
    Maintenance
    Outage time
    Monday 10 November 08:30 am - 15:30 pm
    Reference number
    40083187 / INCD-719-L
    Affected transformer(s)
    T7226
  • Reason for shutdown
    Dist transformer replacement
    Outage time
    Monday 10 November 09:00 am - 11:00 am
    Reference number
    40069506
    Affected transformer(s)
    T2010, T2201
  • Reason for shutdown
    Dist transformer replacement
    Outage time
    Monday 10 November 09:00 am - 16:00 pm
    Reference number
    40069506
    Affected transformer(s)
    T3135
  • Reason for shutdown
    Maintenance
    Outage time
    Tuesday 11 November 08:30 am - 15:30 pm
    Reference number
    40088211 INCD-748-L
    Affected transformer(s)
    T4131
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Tuesday 11 November 09:00 am - 15:00 pm
    Reference number
    40085791 / INCD-663-L
    Affected transformer(s)
    T1735
  • Reason for shutdown
    Maintenance
    Outage time
    Tuesday 11 November 09:00 am - 15:00 pm
    Reference number
    40086183 / INCD-688-L
    Affected transformer(s)
    T2347
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Tuesday 11 November 09:00 am - 15:00 pm
    Reference number
    40086183
    Affected transformer(s)
    T1342, T2019, T6273, T697
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Wednesday 12 November 08:30 am - 11:00 am
    Reference number
    40088012 / INCD-675-L
    Affected transformer(s)
    T3364
  • Reason for shutdown
    New connections
    Outage time
    Wednesday 12 November 08:30 am - 15:00 pm
    Reference number
    40086161 / INCD-687-L
    Affected transformer(s)
    T7428
  • Reason for shutdown
    New connections
    Outage time
    Wednesday 12 November 08:30 am - 17:00 pm
    Reference number
    40088715 / INCD-1010-L
    Affected transformer(s)
    T3311
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Wednesday 12 November 09:00 am - 15:00 pm
    Reference number
    40089112 / INCD-652-L
    Affected transformer(s)
    T1025
  • Reason for shutdown
    Maintenance
    Outage time
    Wednesday 12 November 09:00 am - 15:00 pm
    Reference number
    40087204 / INCD-669-L
    Affected transformer(s)
    T3627
  • Reason for shutdown
    Maintenance
    Outage time
    Wednesday 12 November 09:00 am - 15:00 pm
    Reference number
    40087205 / INCD-670-L
    Affected transformer(s)
    T3627
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Wednesday 12 November 09:00 am - 15:00 pm
    Reference number
    40086167
    Affected transformer(s)
    T2567, T3775, T7483, T921
  • Areas affected
    COLERIDGE DR, MARDON RD, SHAKESPEAR AVE, SHAKESPEARE AVE, SHELLEY CRT, TRAMWAY RD & WORDSWORTH CRES
    Reason for shutdown
    Crossarm replacement
    Outage time
    Wednesday 12 November 09:00 am - 14:30 pm
    Reference number
    40085818 / INCD-691-L
    Affected transformer(s)
    T967
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 13 November 09:00 am - 13:00 pm
    Reference number
    40087106 / INCD-667-L
    Affected transformer(s)
    T5480
  • Reason for shutdown
    Dist transformer replacement
    Outage time
    Thursday 13 November 09:00 am - 15:30 pm
    Reference number
    40088957
    Affected transformer(s)
    T1551, T1589, T1723, T1724, T1743, T214, T4809, T4972, T5099, T5135, T5905, T6056, T632, T6909, T7139, T7379, T7485
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 13 November 09:00 am - 13:00 pm
    Reference number
    40088929
    Affected transformer(s)
    T2020, T2409, T3812
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 13 November 09:30 am - 15:30 pm
    Reference number
    40069753 / INCD-689-L
    Affected transformer(s)
    T3746
  • Reason for shutdown
    Dist transformer replacement
    Outage time
    Thursday 13 November 09:30 am - 15:30 pm
    Reference number
    40088957
    Affected transformer(s)
    T1551, T1589, T1723, T1724, T1743, T214, T4809, T4972, T5099, T5135, T5905, T6056, T632, T6909, T7139, T7379, T7485
  • Reason for shutdown
    Maintenance
    Outage time
    Friday 14 November 08:00 am - 16:00 pm
    Reference number
    40084789
    Affected transformer(s)
    T2442
  • Areas affected
    BALLOCH ST, BETTINA RD, HEAPHY TCE, HOWDEN RD, MONCRIEFF AVE, SALE ST, VEREL ST, WESLEY CRT & WINTER ST
    Reason for shutdown
    Mixed asset replacement
    Outage time
    Friday 14 November 08:30 am - 12:00 pm
    Reference number
    40087992
    Affected transformer(s)
    T111, T6812
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Friday 14 November 08:30 am - 14:00 pm
    Reference number
    40087992
    Affected transformer(s)
    T1995
  • Reason for shutdown
    Transformer upgrade
    Outage time
    Friday 14 November 08:30 am - 09:00 am
    Reference number
    40086671
    Affected transformer(s)
    T194, T2236, T5147, T5995, T640, T6725
  • Reason for shutdown
    Transformer upgrade
    Outage time
    Friday 14 November 08:30 am - 16:00 pm
    Reference number
    40086671
    Affected transformer(s)
    T1313, T1670, T192, T193, T2322, T2523, T2677, T3365, T415, T4464, T5174, T5292, T5404, T6010, T6612, T740
  • Reason for shutdown
    Maintenance
    Outage time
    Friday 14 November 09:00 am - 15:00 pm
    Reference number
    40087106 / INCD-668-L
    Affected transformer(s)
    T3178
  • Reason for shutdown
    Maintenance
    Outage time
    Friday 14 November 09:00 am - 15:00 pm
    Reference number
    40087256 / INCD-671-L
    Affected transformer(s)
    T3723
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Friday 14 November 09:00 am - 15:30 pm
    Reference number
    40067333
    Affected transformer(s)
    T12, T225, T3190, T3938, T4468, T4837, T54, T5549, T5632, T6161, T6162, T6163, T6164, T812
  • Areas affected
    BROOKBANK PL, DIXON RD, ESSENDON CRT, LANSDOWNE CRES, RIDGEWAY PL, SAPLING LN & SPLITT AVE
    Reason for shutdown
    Dist transformer replacement
    Outage time
    Friday 14 November 13:00 pm - 17:00 pm
    Reference number
    40069506
    Affected transformer(s)
    T2010, T2201, T3135
  • Reason for shutdown
    Transformer upgrade
    Outage time
    Friday 14 November 15:30 pm - 16:00 pm
    Reference number
    40086671
    Affected transformer(s)
    T194, T2236, T5147, T5995, T640, T6725
  • Areas affected
    BALLOCH ST, BETTINA RD, FAIRFIELD RD, GARDINER PL, HEAPHY TCE, HOLLAND RD, MONCRIEFF AVE, SALE ST, SARE CRES, VEREL ST, WESLEY CRT & WINTER ST
    Reason for shutdown
    Mixed asset replacement
    Outage time
    Friday 14 November 23:59 pm - Saturday 15 November 00:30 am
    Reference number
    40087992
    Affected transformer(s)
    T111, T1995, T6812
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Saturday 15 November 08:30 am - 09:00 am
    Reference number
    40088245
    Affected transformer(s)
    T1794, T4772, T5024, T6710
  • Reason for shutdown
    New connections
    Outage time
    Saturday 15 November 08:30 am - 09:00 am
    Reference number
    40088245 / INCD-939-L
    Affected transformer(s)
    T2491
  • Reason for shutdown
    New connections
    Outage time
    Saturday 15 November 08:30 am - 15:30 pm
    Reference number
    40088245 / INCD-940-L
    Affected transformer(s)
    T2491
  • Reason for shutdown
    New connection
    Outage time
    Saturday 15 November 08:30 am - 16:00 pm
    Reference number
    40088698
    Affected transformer(s)
    T2039
  • Reason for shutdown
    New Connections
    Outage time
    Saturday 15 November 08:30 am - 15:00 pm
    Reference number
    40086261 INCD-1295-L
    Affected transformer(s)
    T2349
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Saturday 15 November 15:00 pm - 15:30 pm
    Reference number
    40088245
    Affected transformer(s)
    T1794, T4772, T5024, T6710
  • Reason for shutdown
    New connections
    Outage time
    Saturday 15 November 15:00 pm - 15:30 pm
    Reference number
    40088245 / INCD-938-L
    Affected transformer(s)
    T2491
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Monday 17 November 09:30 am - 15:30 pm
    Reference number
    40086925
    Affected transformer(s)
    T1336, T1553, T207, T2796, T2886, T2887, T2898, T2899, T2919, T4284, T4691, T4710, T5180, T5920, T6260
  • Reason for shutdown
    New connections
    Outage time
    Tuesday 18 November 08:30 am - 15:00 pm
    Reference number
    40088252 / INCD-821-L
    Affected transformer(s)
    T2536
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Tuesday 18 November 08:30 am - 15:00 pm
    Reference number
    40086360
    Affected transformer(s)
    T3208, T5162, T5484, T58
  • Areas affected
    CARRS RD, FAIRVIEW ST, RADIATA ST, RUTLAND ST, SMART PL & WATKINS ST
    Reason for shutdown
    Mixed asset replacement
    Outage time
    Tuesday 18 November 08:30 am - 09:00 am
    Reference number
    4008252
    Affected transformer(s)
    T2072, T2150
  • Reason for shutdown
    New connections
    Outage time
    Tuesday 18 November 08:30 am - 09:00 am
    Reference number
    40088252 / INCD-1154-L
    Affected transformer(s)
    T2536
  • Reason for shutdown
    New connections
    Outage time
    Tuesday 18 November 08:30 am - 16:00 pm
    Reference number
    40088252 / INCD-1156-L
    Affected transformer(s)
    T2536
  • Reason for shutdown
    Maintenance
    Outage time
    Tuesday 18 November 09:00 am - 15:30 pm
    Reference number
    40085922 / INCD-765-L
    Affected transformer(s)
    T2470
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Tuesday 18 November 09:00 am - 15:00 pm
    Reference number
    40088901
    Affected transformer(s)
    T1637, T3586, T3684, T3759, T3981, T4322, T7152, T832
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Tuesday 18 November 09:30 am - 15:30 pm
    Reference number
    40085600
    Affected transformer(s)
    T1269
  • Reason for shutdown
    Dist transformer replacement
    Outage time
    Tuesday 18 November 09:30 am - 15:30 pm
    Reference number
    40085698
    Affected transformer(s)
    T1540, T2212, T2359, T264, T3275, T4247, T6854
  • Reason for shutdown
    New connections
    Outage time
    Tuesday 18 November 10:00 am - 12:00 pm
    Reference number
    40087272 / INCD-833-L
    Affected transformer(s)
    T1086
  • Areas affected
    CARRS RD, FAIRVIEW ST, RADIATA ST, RUTLAND ST, SMART PL & WATKINS ST
    Reason for shutdown
    Mixed asset replacement
    Outage time
    Tuesday 18 November 15:30 pm - 16:00 pm
    Reference number
    4008252
    Affected transformer(s)
    T2072, T2150
  • Reason for shutdown
    New connections
    Outage time
    Tuesday 18 November 15:30 pm - 16:00 pm
    Reference number
    40088252 / INCD-1155-L
    Affected transformer(s)
    T2536
  • Reason for shutdown
    New connections
    Outage time
    Wednesday 19 November 08:30 am - 15:30 pm
    Reference number
    40088858 / INCD-985-L
    Affected transformer(s)
    T4029
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Wednesday 19 November 09:00 am - 15:00 pm
    Reference number
    40087165 / INCD-803-L
    Affected transformer(s)
    T3376
  • Reason for shutdown
    Maintenance
    Outage time
    Wednesday 19 November 09:00 am - 13:00 pm
    Reference number
    40087434
    Affected transformer(s)
    T3935
  • Reason for shutdown
    ABS replacement
    Outage time
    Wednesday 19 November 09:00 am - 16:00 pm
    Reference number
    40087467
    Affected transformer(s)
    T2198, T2250, T2273, T2283, T399, T400, T4568, T5359, T6837, T7688
  • Areas affected
    ARTHUR PL, ASCOT RD, ASPIRING CRES, BELLMONT AVE, BREIDIS PL, CASCADE PL, CLARKIN RD, CROSBY RD, DOUGLAS CRES, ELMIRA AVE, FERNLEIGH ST, FERNLEIGH ST CHARTWELL, HUKANUI RD, KENNEY CRES, KENSINGTON PL, LOVELOCK PL, RUAPEHU ST, RYAN AVE, SNELL DR, SUN CRT, SUN COURT PL, TONGARIRO ST & WINSTONE AVE
    Reason for shutdown
    Fault repair
    Outage time
    Wednesday 19 November 22:00 pm - 22:30 pm
    Reference number
    INCD8139K
    Affected transformer(s)
    T1520, T1652, T1814, T3106, T3122, T3503, T4042, T7767
  • Areas affected
    CHERRYWOOD ST, CHESTNUT PL, CULLIMORE ST, DELAMARE RD, HOROEKA CRT, HOUHERE PL, MATIPO CRES, NIKAU PL, POHUTUKAWA DR & TOTARA DR
    Reason for shutdown
    Maintenance
    Outage time
    Thursday 20 November 08:00 am - 16:00 pm
    Reference number
    40084795
    Affected transformer(s)
    T2314, T2328, T2329, T2600
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 20 November 08:30 am - 16:00 pm
    Reference number
    40084216 / INCD-855-L
    Affected transformer(s)
    T7276
  • Reason for shutdown
    New connections
    Outage time
    Thursday 20 November 08:30 am - 15:30 pm
    Reference number
    40088889 / INCD-1014-L
    Affected transformer(s)
    T5031
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Thursday 20 November 09:30 am - 15:30 pm
    Reference number
    40088963
    Affected transformer(s)
    T105, T1080, T2415, T2659, T3338, T5036, T5059, T5065, T5861
  • Reason for shutdown
    New connections
    Outage time
    Thursday 20 November 22:00 pm - Friday 21 November 06:00 am
    Reference number
    40086954 / INCD-834-L
    Affected transformer(s)
    T5633
  • Reason for shutdown
    New connections
    Outage time
    Thursday 20 November 22:00 pm - Friday 21 November 06:00 am
    Reference number
    40086954 / INCD-835-L
    Affected transformer(s)
    T4492
  • Reason for shutdown
    New connections
    Outage time
    Thursday 20 November 22:00 pm - Friday 21 November 06:00 am
    Reference number
    40086954 / INCD-836-L
    Affected transformer(s)
    T1372
  • Areas affected
    ARTHUR PL, ASCOT RD, ASPIRING CRES, BELLMONT AVE, BREIDIS PL, CASCADE PL, CLARKIN RD, CROSBY RD, DOUGLAS CRES, ELMIRA AVE, FERNLEIGH ST, FERNLEIGH ST CHARTWELL, HUKANUI RD, KENNEY CRES, KENSINGTON PL, LOVELOCK PL, RUAPEHU ST, RYAN AVE, SNELL DR, SUN CRT, SUN COURT PL, TONGARIRO ST & WINSTONE AVE
    Reason for shutdown
    Fault repair
    Outage time
    Thursday 20 November 22:00 pm - 22:30 pm
    Reference number
    INCD8139K
    Affected transformer(s)
    T1520, T1652, T1814, T1815, T3106, T3122, T3503, T4042, T7767
  • Reason for shutdown
    New connections
    Outage time
    Friday 21 November 08:30 am - 15:30 pm
    Reference number
    40087740 / INCD-1072-L
    Affected transformer(s)
    T6582
  • Reason for shutdown
    Maintenance
    Outage time
    Friday 21 November 09:00 am - 15:00 pm
    Reference number
    40086370 / INCD-704-L
    Affected transformer(s)
    T2140
  • Reason for shutdown
    Maintenance
    Outage time
    Friday 21 November 09:00 am - 15:00 pm
    Reference number
    40086385 / INCD-712-L
    Affected transformer(s)
    T3936
  • Areas affected
    AMANI LN, ANZAC AVE, ANZAC ST EAST, GREAT SOUTH RD, PARK RD & STATE HIGHWAY 1
    Reason for shutdown
    Mixed asset replacement
    Outage time
    Friday 21 November 09:00 am - 15:30 pm
    Reference number
    40088014
    Affected transformer(s)
    T7141, T95
  • Reason for shutdown
    Maintenance
    Outage time
    Saturday 22 November 07:30 am - 15:00 pm
    Reference number
    Northpowe
    Affected transformer(s)
    T1141, T1151, T1764, T3031, T4678, T587, T6076, T6309, T6518, T6767, T6914, T6964, T6982
  • Reason for shutdown
    Maintenance
    Outage time
    Saturday 22 November 18:00 pm - 22:00 pm
    Reference number
    40088930
    Affected transformer(s)
    T4765, T853
  • Reason for shutdown
    Mixed Asset Replacement
    Outage time
    Monday 24 November 09:30 am - 15:30 pm
    Reference number
    40088435
    Affected transformer(s)
    T1059, T1543, T2249, T2484, T2660, T3527
  • Reason for shutdown
    Relocations
    Outage time
    Tuesday 25 November 08:30 am - 17:00 pm
    Reference number
    40087987 / INCD-1075-L
    Affected transformer(s)
    T117
  • Reason for shutdown
    New Connections
    Outage time
    Tuesday 25 November 08:30 am - 16:00 pm
    Reference number
    40088765 INCD-1294-L
    Affected transformer(s)
    T3442
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Wednesday 26 November 09:00 am - 15:00 pm
    Reference number
    40086379 / INCD-879-L
    Affected transformer(s)
    T3145
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Wednesday 26 November 09:00 am - 16:00 pm
    Reference number
    40070525
    Affected transformer(s)
    T2900, T7179, T7184, T73, T7559
  • Reason for shutdown
    Maintenance
    Outage time
    Wednesday 26 November 09:30 am - 15:30 pm
    Reference number
    40084507 / INCD-877-L
    Affected transformer(s)
    T3422
  • Reason for shutdown
    Maintenance
    Outage time
    Wednesday 26 November 09:30 am - 15:30 pm
    Reference number
    40088348 / INCD-954-L
    Affected transformer(s)
    T3217
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Wednesday 26 November 09:30 am - 15:30 pm
    Reference number
    40085619
    Affected transformer(s)
    T4366, T4826, T5165, T5488, T5532, T5943
  • Reason for shutdown
    RMU replacement
    Outage time
    Thursday 27 November 08:00 am - 18:00 pm
    Reference number
    40082864
    Affected transformer(s)
    T5622, T6425
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 27 November 09:00 am - 15:00 pm
    Reference number
    40088376 / INCD-867-L
    Affected transformer(s)
    T4155
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Thursday 27 November 09:00 am - 16:00 pm
    Reference number
    40087518
    Affected transformer(s)
    T2764, T4430, T6053, T6375, T7300
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Thursday 27 November 09:00 am - 09:30 am
    Reference number
    40087518
    Affected transformer(s)
    T6219
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 27 November 09:00 am - 10:00 am
    Reference number
    40077113 / INCD-1178-L
    Affected transformer(s)
    T1746
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 27 November 09:00 am - 16:00 pm
    Reference number
    40077113 / INCD-1177-L
    Affected transformer(s)
    T1746
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 27 November 09:00 am - 09:30 am
    Reference number
    40077113
    Affected transformer(s)
    T3489
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 27 November 09:00 am - 09:30 am
    Reference number
    40077113 / INCD-1218-L
    Affected transformer(s)
    T1746
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 27 November 09:00 am - 16:00 pm
    Reference number
    40077113 / INCD-1219-L
    Affected transformer(s)
    T1746
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 27 November 15:00 pm - 16:00 pm
    Reference number
    40077113 / INCD-1179-L
    Affected transformer(s)
    T1746
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Thursday 27 November 15:30 pm - 16:00 pm
    Reference number
    40087518
    Affected transformer(s)
    T6219
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 27 November 15:30 pm - 16:00 pm
    Reference number
    40077113
    Affected transformer(s)
    T3489
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 27 November 15:30 pm - 16:00 pm
    Reference number
    40077113 / INCD-1220-L
    Affected transformer(s)
    T1746
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 27 November 21:00 pm - Friday 28 November 05:00 am
    Reference number
    40087211
    Affected transformer(s)
    T4818
  • Reason for shutdown
    New connections
    Outage time
    Friday 28 November 08:30 am - 15:30 pm
    Reference number
    40088723 / INCD-1311-L
    Affected transformer(s)
    T3798
  • Reason for shutdown
    New connections
    Outage time
    Friday 28 November 08:30 am - 15:00 pm
    Reference number
    40088923 / INCD-1313-L
    Affected transformer(s)
    T7759
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Friday 28 November 09:00 am - 12:00 pm
    Reference number
    INCD5160K
    Affected transformer(s)
    T497
  • Reason for shutdown
    Pole replacement
    Outage time
    Friday 28 November 09:30 am - 15:00 pm
    Reference number
    40087073
    Affected transformer(s)
    T1214
  • Areas affected
    FERGUSON RD, JON DR, JON ROE DR, LOCKERBIE LN, STATE HIGHWAY 23 & WHATAWHATA RD
    Reason for shutdown
    11kV fuse replacement
    Outage time
    Friday 28 November 09:30 am - 15:30 pm
    Reference number
    40089315
    Affected transformer(s)
    T1085, T2161, T3146, T3342, T4566
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Friday 28 November 10:00 am - 16:00 pm
    Reference number
    40085804 / INCD-874-L
    Affected transformer(s)
    T6792
  • Reason for shutdown
    Dist transformer replacement
    Outage time
    Friday 28 November 10:00 am - 14:00 pm
    Reference number
    40074080
    Affected transformer(s)
    T1337
  • Reason for shutdown
    New connection
    Outage time
    Saturday 29 November 08:30 am - 15:30 pm
    Reference number
    40089236 / INCD-1317-L
    Affected transformer(s)
    T5645
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Saturday 29 November 09:00 am - 16:00 pm
    Reference number
    40070525
    Affected transformer(s)
    T2900, T7179, T7184, T73, T7559
  • Reason for shutdown
    Maintenance
    Outage time
    Sunday 30 November 08:00 am - 10:30 am
    Reference number
    40085067
    Affected transformer(s)
    T656
  • Reason for shutdown
    Maintenance
    Outage time
    Sunday 30 November 13:30 pm - 16:00 pm
    Reference number
    40085070
    Affected transformer(s)
    T1157
  • Reason for shutdown
    11kV Fuse Replacement
    Outage time
    Monday 01 December 09:00 am - 15:30 pm
    Reference number
    40089057
    Affected transformer(s)
    T1559, T2584, T2850, T3254, T4313, T4980, T522, T6377, T741, T771, T894
  • Reason for shutdown
    New connections
    Outage time
    Tuesday 02 December 08:30 am - 15:30 pm
    Reference number
    40088719 / INCD-1345-L
    Affected transformer(s)
    T4853
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Tuesday 02 December 09:00 am - 15:00 pm
    Reference number
    40085828 / INCD-1112-L
    Affected transformer(s)
    T1520
  • Reason for shutdown
    Crossarm Replacement
    Outage time
    Tuesday 02 December 09:00 am - 15:00 pm
    Reference number
    40075073
    Affected transformer(s)
    T1524, T2213, T3026, T3027, T3028, T3029, T3165, T3166, T3167, T6537
  • Reason for shutdown
    Mixed Asset Replacement
    Outage time
    Tuesday 02 December 09:00 am - 14:00 pm
    Reference number
    40088868
    Affected transformer(s)
    T47, T5958
  • Reason for shutdown
    Pole Replacement
    Outage time
    Tuesday 02 December 09:30 am - 15:30 pm
    Reference number
    40088500
    Affected transformer(s)
    T1680, T1790, T187, T2975, T3581, T4725, T5107, T513, T529, T5740, T7461, T7588
  • Reason for shutdown
    Mixed Asset Replacement
    Outage time
    Tuesday 02 December 09:30 am - 15:30 pm
    Reference number
    40088956
    Affected transformer(s)
    T248, T3053
  • Reason for shutdown
    New connections
    Outage time
    Wednesday 03 December 08:30 am - 15:30 pm
    Reference number
    40088719 / INCD-1346-L
    Affected transformer(s)
    T5556
  • Reason for shutdown
    Maintenance
    Outage time
    Wednesday 03 December 09:30 am - 15:30 pm
    Reference number
    40078524 / INCD-1099-L
    Affected transformer(s)
    T30
  • Reason for shutdown
    Maintenance
    Outage time
    Wednesday 03 December 09:30 am - 15:30 pm
    Reference number
    40085874 / INCD-1104-L
    Affected transformer(s)
    T2999
  • Reason for shutdown
    Crossarm Replacement
    Outage time
    Wednesday 03 December 09:30 am - 15:30 pm
    Reference number
    40071946
    Affected transformer(s)
    T3696, T3741, T3909, T410, T4370, T4371, T492, T6848, T6885, T7001, T7037
  • Reason for shutdown
    Transformer upgrade
    Outage time
    Thursday 04 December 06:30 am - 08:30 am
    Reference number
    40086803
    Affected transformer(s)
    T6751
  • Reason for shutdown
    New connections
    Outage time
    Thursday 04 December 08:30 am - 16:00 pm
    Reference number
    40087242 / INCD-1037-L
    Affected transformer(s)
    T7763
  • Reason for shutdown
    Pole replacement
    Outage time
    Thursday 04 December 09:00 am - 15:00 pm
    Reference number
    40089593 / INCD-1144-L
    Affected transformer(s)
    T4967
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 04 December 09:00 am - 15:00 pm
    Reference number
    40089115
    Affected transformer(s)
    T1552, T5671, T635, T682, T720, T736, T7673
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 04 December 09:00 am - 13:00 pm
    Reference number
    40086493
    Affected transformer(s)
    T1172, T168, T1946, T1976, T230, T3515, T4315, T667, T7138, T7683, T953
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Friday 05 December 09:00 am - 15:00 pm
    Reference number
    40087197 / INCD-1113-L
    Affected transformer(s)
    T7269
  • Reason for shutdown
    Maintenance
    Outage time
    Friday 05 December 09:30 am - 15:30 pm
    Reference number
    40088437 / INCD-1150-L
    Affected transformer(s)
    T976
  • Reason for shutdown
    Maintenance
    Outage time
    Friday 05 December 09:30 am - 15:30 pm
    Reference number
    40088437 / INCD-1152-L
    Affected transformer(s)
    T4259
  • Reason for shutdown
    Pole Replacement
    Outage time
    Friday 05 December 09:30 am - 15:00 pm
    Reference number
    40086342
    Affected transformer(s)
    T3760, T6405
  • Reason for shutdown
    Pole Replacement
    Outage time
    Friday 05 December 09:30 am - 15:30 pm
    Reference number
    40073930
    Affected transformer(s)
    T1352, T1394, T1397, T1453, T1532, T1809, T2309, T2620, T3482, T3564, T3647, T380, T4229, T431, T4482, T4646, T4663, T5263, T5377, T5886, T6026, T6124, T6217, T6226, T6590, T6984, T7004, T778, T807, T829, T840, T877, T925
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Friday 05 December 10:00 am - 16:00 pm
    Reference number
    40085807 / INCD-1107-L
    Affected transformer(s)
    T5556
  • Reason for shutdown
    Transformer upgrade
    Outage time
    Friday 05 December 12:00 pm - Friday 12 December 14:00 pm
    Reference number
    40086803
    Affected transformer(s)
    T6751
  • Reason for shutdown
    Maintenance
    Outage time
    Monday 08 December 08:00 am - 08:30 am
    Reference number
    40084813
    Affected transformer(s)
    T2782
  • Areas affected
    CAIRNS CRES, CALLUM BRADE DR, FLORA WY, KILMUIR PL, RODERICK PL & STRATHCONNAN CRT
    Reason for shutdown
    Maintenance
    Outage time
    Monday 08 December 09:00 am - 11:00 am
    Reference number
    40085182 / INCD-656-L
    Affected transformer(s)
    T4515
  • Reason for shutdown
    Maintenance
    Outage time
    Monday 08 December 09:00 am - 10:00 am
    Reference number
    40085182 / INCD-657-L
    Affected transformer(s)
    T4537
  • Reason for shutdown
    Maintenance
    Outage time
    Monday 08 December 09:00 am - 10:00 am
    Reference number
    40085182 / INCD-658-L
    Affected transformer(s)
    T4385
  • Reason for shutdown
    Maintenance
    Outage time
    Monday 08 December 09:00 am - 12:00 pm
    Reference number
    40088014 / INCD-798-L
    Affected transformer(s)
    T7141
  • Reason for shutdown
    Pole replacement
    Outage time
    Monday 08 December 09:30 am - 15:30 pm
    Reference number
    40062145
    Affected transformer(s)
    T1491, T4351, T6307, T6807
  • Reason for shutdown
    Maintenance
    Outage time
    Monday 08 December 09:30 am - 15:30 pm
    Reference number
    40088961 / INCD-1389-L
    Affected transformer(s)
    T4784
  • Reason for shutdown
    Maintenance
    Outage time
    Monday 08 December 09:30 am - 15:30 pm
    Reference number
    40088961 / INCD-1393-L
    Affected transformer(s)
    T4784
  • Reason for shutdown
    Maintenance
    Outage time
    Monday 08 December 16:00 pm - 16:30 pm
    Reference number
    40084813
    Affected transformer(s)
    T2782
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Tuesday 09 December 09:00 am - 15:00 pm
    Reference number
    40087870 / INCD-1246-L
    Affected transformer(s)
    T2379
  • Reason for shutdown
    Maintenance
    Outage time
    Tuesday 09 December 14:00 pm - 15:00 pm
    Reference number
    40085182 / INCD-659-L
    Affected transformer(s)
    T4385
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Wednesday 10 December 09:00 am - 15:00 pm
    Reference number
    40085793 / INCD-1231-L
    Affected transformer(s)
    T1855
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Wednesday 10 December 09:00 am - 15:00 pm
    Reference number
    40085794 / INCD-1239-L
    Affected transformer(s)
    T1855
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Wednesday 10 December 09:00 am - 15:00 pm
    Reference number
    40085793 / INCD-1397-L
    Affected transformer(s)
    T1855
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Wednesday 10 December 09:00 am - 09:30 am
    Reference number
    40085793 / INCD-1398-L
    Affected transformer(s)
    T1855
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Wednesday 10 December 14:30 pm - 15:00 pm
    Reference number
    40085793 / INCD-1399-L
    Affected transformer(s)
    T1855
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 11 December 14:00 pm - 15:00 pm
    Reference number
    40085182 / INCD-660-L
    Affected transformer(s)
    T4385
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Friday 12 December 09:30 am - 15:30 pm
    Reference number
    40078059
    Affected transformer(s)
    T3401, T401
  • Reason for shutdown
    Maintenance
    Outage time
    Sunday 14 December 07:00 am - 17:00 pm
    Reference number
    40084279 / INCD-695-L
    Affected transformer(s)
    T5467
  • Reason for shutdown
    Maintenance
    Outage time
    Sunday 14 December 07:00 am - 17:00 pm
    Reference number
    40084279 / INCD-696-L
    Affected transformer(s)
    T5578
  • Reason for shutdown
    Maintenance
    Outage time
    Sunday 14 December 07:00 am - 17:00 pm
    Reference number
    40084279 / INCD-697-L
    Affected transformer(s)
    T517
  • Reason for shutdown
    Maintenance
    Outage time
    Sunday 14 December 07:00 am - 17:00 pm
    Reference number
    40084279 / INCD-698-L
    Affected transformer(s)
    T1826
  • Reason for shutdown
    Maintenance
    Outage time
    Sunday 14 December 07:00 am - 17:00 pm
    Reference number
    40084279 / INCD-699-L
    Affected transformer(s)
    T5357
  • Reason for shutdown
    Maintenance
    Outage time
    Tuesday 16 December 09:00 am - 15:00 pm
    Reference number
    40087551 / INCD-1332-L
    Affected transformer(s)
    T3861
  • Reason for shutdown
    Maintenance
    Outage time
    Tuesday 16 December 09:00 am - 15:00 pm
    Reference number
    40088389 / INCD-1364-L
    Affected transformer(s)
    T6429
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Wednesday 17 December 09:00 am - 15:00 pm
    Reference number
    40085768 / INCD-1226-L
    Affected transformer(s)
    T2077
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Wednesday 17 December 09:00 am - 16:00 pm
    Reference number
    40085801 / INCD-1244-L
    Affected transformer(s)
    T1755
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Wednesday 17 December 09:00 am - 13:00 pm
    Reference number
    40088386 / INCD-1314-L
    Affected transformer(s)
    T6454
  • Reason for shutdown
    Maintenance
    Outage time
    Wednesday 17 December 09:00 am - 15:00 pm
    Reference number
    40086381 / INCD-1331-L
    Affected transformer(s)
    T1893
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 18 December 09:00 am - 11:00 am
    Reference number
    40088025 / INCD-639-L
    Affected transformer(s)
    T3249
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 18 December 09:00 am - 11:00 am
    Reference number
    40088026 / INCD-640-L
    Affected transformer(s)
    T3431
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Thursday 18 December 09:00 am - 15:00 pm
    Reference number
    40085798 / INCD-1243-L
    Affected transformer(s)
    T3392
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 18 December 09:00 am - 15:00 pm
    Reference number
    40086376 / INCD-1326-L
    Affected transformer(s)
    T2491
  • Reason for shutdown
    Maintenance
    Outage time
    Friday 19 December 09:00 am - 15:00 pm
    Reference number
    40087871 / INCD-1337-L
    Affected transformer(s)
    T2379
  • Reason for shutdown
    Maintenance
    Outage time
    Tuesday 13 January 05:00 am - 07:00 am
    Reference number
    40082114 / INCD-1020-L
    Affected transformer(s)
    T3106
  • Areas affected
    ASCOT RD, CLARKIN RD, DOUGLAS CRES, HUKANUI RD, KENNEY CRES & SNELL DR
    Reason for shutdown
    Maintenance
    Outage time
    Tuesday 13 January 07:00 am - 15:00 pm
    Reference number
    40082114 / INCD-1021-L
    Affected transformer(s)
    T3106
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 22 January 07:00 am - 10:00 am
    Reference number
    40085192 / INCD-1051-L
    Affected transformer(s)
    T3573
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 22 January 07:00 am - 18:00 pm
    Reference number
    40085192 / INCD-1054-L
    Affected transformer(s)
    T3573
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 22 January 07:00 am - 10:00 am
    Reference number
    40085192 INCD-1281-L
    Affected transformer(s)
    T3573
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 22 January 07:00 am - 14:00 pm
    Reference number
    40085192 INCD-1282-L
    Affected transformer(s)
    T3573
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 22 January 12:00 pm - 14:00 pm
    Reference number
    40085192 / INCD-1184-L
    Affected transformer(s)
    T3573
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 22 January 14:00 pm - 16:00 pm
    Reference number
    40085192 / INCD-1018-L
    Affected transformer(s)
    T3573
  • Reason for shutdown
    Maintenance
    Outage time
    Tuesday 03 February 14:00 pm - 15:00 pm
    Reference number
    40085189 / INCD-827-L
    Affected transformer(s)
    T7644
  • Reason for shutdown
    Maintenance
    Outage time
    Monday 23 February 05:00 am - 06:00 am
    Reference number
    40085189 / INCD-822-L
    Affected transformer(s)
    T1947
  • Reason for shutdown
    Maintenance
    Outage time
    Monday 23 February 05:00 am - 06:00 am
    Reference number
    40085189 / INCD-824-L
    Affected transformer(s)
    T1948
  • Reason for shutdown
    Maintenance
    Outage time
    Tuesday 24 February 14:00 pm - 15:00 pm
    Reference number
    40085189 / INCD-823-L
    Affected transformer(s)
    T1947
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 26 February 14:00 pm - 15:00 pm
    Reference number
    40085189 / INCD-825-L
    Affected transformer(s)
    T1948
  • Reason for shutdown
    Maintenance
    Outage time
    Monday 02 March 05:00 am - 06:00 am
    Reference number
    40085189 / INCD-826-L
    Affected transformer(s)
    T7644
  • Reason for shutdown
    Maintenance
    Outage time
    Wednesday 04 March 05:00 am - 06:00 am
    Reference number
    40085189 / INCD-828-L
    Affected transformer(s)
    T7707
  • Reason for shutdown
    Maintenance
    Outage time
    Wednesday 04 March 15:00 pm - 16:00 pm
    Reference number
    40085189 / INCD-829-L
    Affected transformer(s)
    T7707

Report an Outage or Fault

To report an outage or fault anytime 24/7, or to confirm if you'll be affected by a planned outage in your area:

Call 0800 800 935

Unplanned Outages

Unplanned power outages can occur at any time.

You can prepare for an outage or storm event by:

  • Charging cell phones and any battery powered devices and checking your emergency preparedness kit, including torches and batteries.
  • Having a battery powered radio so you can keep up with emergency alerts and news, and knowing which radio stations to tune in to for this information.
  • Knowing how to manually open and close your electric garage door or electric gate.
  • Keeping your car’s petrol tank full, as petrol stations rely on electricity to power their pumps.
  • Checking your BBQ gas bottle and refilling it if necessary, so you’re able to cook and boil water.
  • Eating from your fridge first and opening it, and the freezer, as little as possible. An unopened fridge will keep contents cool for up to 24 hours and an unopened freezer for up to 48 hours.
  • Storing water for drinking and flushing toilets if you're on a water pump.
  • Considering surge protectors for electronic equipment.
  • Considering a battery pack to charge devices.
  • Remembering your wifi won't be working so it's a good idea to have data.

Planned Outages

We make every effort to minimise disruption when planning work on our network, however outages ensure work can be completed safely by our crews.

We provide planned outage information to electricity retailers and the retailers notify affected customers. In some cases we will notify any affected customers by a letter drop.

Medically dependent customers should ensure backup plans are in place to handle electricity outages.

If you need power during an outage you should contact an electrician or generator hire company to arrange temporary generation. This service will be at your cost. Please also advise us if you intend to use a generator during an outage so that we can inform our field staff.

Once we have completed our work we may need to carry out electrical testing on your meter board. If we do need to test, and your meter board is electrically unsafe and/or not readily accessible, this may delay the restoration of power to your premises.

If you have concerns about the safety of your electrical installation, please contact an electrician. This service will be at your cost.

If our work is completed ahead of schedule, power may be restored earlier than the stated time. Therefore always treat power lines and electrical equipment as live at all times.

In the case of extreme weather conditions or network faults, an outage may be rescheduled.


Recent Planned Outages

View planned outages that occurred over the last two weeks.

Recent Planned Outages