OUTAGES & FAULTS

Ngā hara

Note - highlighted areas on the outage map are indicative only.


Today's Planned Outages

  • Reason for shutdown
    Crossarm replacement
    Outage time
    Sunday 16 June 09:00 am - 12:00 pm
    Reference number
    40080086
    Affected transformer(s)
    T1004, T1327, T2165, T2623, T3585, T4512, T4550, T6335, T6336, T6671, T6996, T7484, T754, T7716

Upcoming Planned Outages

  • Reason for shutdown
    Crossarm replacement
    Outage time
    Monday 17 June 08:30 am - 15:00 pm
    Reference number
    40082302 / INCD-172695-F
    Affected transformer(s)
    T304
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Monday 17 June 09:00 am - 13:05 pm
    Reference number
    40081977 / INCD-172741-F
    Affected transformer(s)
    T1384
  • Reason for shutdown
    Maintenance
    Outage time
    Monday 17 June 09:00 am - 10:00 am
    Reference number
    40075208 / INCD-172746-F
    Affected transformer(s)
    T5785
  • Reason for shutdown
    Pole replacement
    Outage time
    Monday 17 June 09:00 am - 13:00 pm
    Reference number
    40080057
    Affected transformer(s)
    T5645
  • Reason for shutdown
    Maintenance
    Outage time
    Tuesday 18 June 08:30 am - 15:00 pm
    Reference number
    40081868 / INCD-172692-F
    Affected transformer(s)
    T4845
  • Reason for shutdown
    Maintenance
    Outage time
    Tuesday 18 June 09:00 am - 09:30 am
    Reference number
    40072660 / INCD-172714-F
    Affected transformer(s)
    T2442
  • Reason for shutdown
    Maintenance
    Outage time
    Tuesday 18 June 09:00 am - 15:00 pm
    Reference number
    40072660 / INCD-172715-F
    Affected transformer(s)
    T2442
  • Reason for shutdown
    Maintenance
    Outage time
    Tuesday 18 June 09:00 am - 15:00 pm
    Reference number
    40077255 / INCD-172750-F
    Affected transformer(s)
    T6192
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Tuesday 18 June 09:00 am - 15:00 pm
    Reference number
    40075693
    Affected transformer(s)
    T1239, T1241, T1446, T1447, T1499, T1500, T1816, T1825, T1847, T2390, T2505, T2707, T2853, T2907, T3060, T3380, T355, T403, T551, T5523, T5524, T5729, T5867, T5868, T5871, T6119, T6146, T6449, T652, T664, T6714, T7332, T7333, T7549
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Tuesday 18 June 09:00 am - 15:00 pm
    Reference number
    40081413
    Affected transformer(s)
    T2058, T3358, T5043, T6887, T908
  • Reason for shutdown
    Other
    Outage time
    Tuesday 18 June 09:00 am - 15:00 pm
    Reference number
    40082034
    Affected transformer(s)
    T411
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Tuesday 18 June 09:45 am - 15:30 pm
    Reference number
    40081803
    Affected transformer(s)
    T129, T404, T496, T5084, T5607, T6967
  • Reason for shutdown
    Maintenance
    Outage time
    Tuesday 18 June 14:30 pm - 15:00 pm
    Reference number
    40072660 / INCD-172716-F
    Affected transformer(s)
    T2442
  • Reason for shutdown
    RMU replacement
    Outage time
    Wednesday 19 June 08:00 am - 10:00 am
    Reference number
    40074893
    Affected transformer(s)
    T3249
  • Reason for shutdown
    Distribution transformer replacement
    Outage time
    Wednesday 19 June 08:30 am - 15:30 pm
    Reference number
    40077100 / INCD-172812-F
    Affected transformer(s)
    T5846
  • Reason for shutdown
    Pole replacement
    Outage time
    Wednesday 19 June 09:00 am - 15:00 pm
    Reference number
    40081208 / INCD-172638-F
    Affected transformer(s)
    T1949
  • Reason for shutdown
    Maintenance
    Outage time
    Wednesday 19 June 09:00 am - 15:00 pm
    Reference number
    40074453 / INCD-172728-F
    Affected transformer(s)
    T6595
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Wednesday 19 June 09:00 am - 13:00 pm
    Reference number
    40080078
    Affected transformer(s)
    T1139, T1596, T2842, T3021
  • Reason for shutdown
    Pole replacement
    Outage time
    Wednesday 19 June 09:00 am - 15:00 pm
    Reference number
    40080135
    Affected transformer(s)
    T1570, T1571, T176, T217, T2392, T3032, T6060, T6061, T7020, T822
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Wednesday 19 June 09:00 am - 15:00 pm
    Reference number
    40082480
    Affected transformer(s)
    T1102, T4486, T4901, T5763, T7537
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 20 June 08:00 am - 15:00 pm
    Reference number
    40078147 / INCD-172526-F
    Affected transformer(s)
    T1086
  • Reason for shutdown
    Pole replacement
    Outage time
    Thursday 20 June 09:00 am - 15:00 pm
    Reference number
    40081980 / INCD-172743-F
    Affected transformer(s)
    T5556
  • Reason for shutdown
    Pole replacement
    Outage time
    Thursday 20 June 09:00 am - 16:00 pm
    Reference number
    40075654
    Affected transformer(s)
    T1155, T1759, T2300, T316, T509, T510, T524
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Thursday 20 June 09:00 am - 15:00 pm
    Reference number
    40080091
    Affected transformer(s)
    T2276, T258, T2763, T2766, T2956, T320, T4739, T4748, T4927, T6358, T6919
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 20 June 09:00 am - 13:00 pm
    Reference number
    40082335
    Affected transformer(s)
    T1591, T1970, T2618, T2946, T3373, T6173
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Thursday 20 June 09:30 am - 15:30 pm
    Reference number
    40081384
    Affected transformer(s)
    T1173, T1654, T3354, T3599, T3658, T4444, T4878, T4892, T5945, T6344, T653, T678, T857
  • Reason for shutdown
    RMU replacement
    Outage time
    Thursday 20 June 12:00 pm - 15:00 pm
    Reference number
    40074893
    Affected transformer(s)
    T3249
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 20 June 16:30 pm - 20:30 pm
    Reference number
    40072670 / INCD-172724-F
    Affected transformer(s)
    T5846
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 20 June 23:30 pm - Friday 21 June 06:00 am
    Reference number
    40081129
    Affected transformer(s)
    T4161
  • Reason for shutdown
    Pole replacement
    Outage time
    Friday 21 June 08:30 am - 15:00 pm
    Reference number
    40082282 / INCD-172693-F
    Affected transformer(s)
    T1225
  • Reason for shutdown
    Maintenance
    Outage time
    Friday 21 June 09:00 am - 13:00 pm
    Reference number
    40075203 / INCD-172730-F
    Affected transformer(s)
    T6479
  • Reason for shutdown
    Conductor replacement
    Outage time
    Friday 21 June 09:00 am - 15:05 pm
    Reference number
    40074670 / INCD-172760-F
    Affected transformer(s)
    T1622
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Friday 21 June 09:00 am - 13:30 pm
    Reference number
    40080150
    Affected transformer(s)
    T6858, T863
  • Reason for shutdown
    Pole replacement
    Outage time
    Friday 21 June 09:00 am - 15:00 pm
    Reference number
    40081464
    Affected transformer(s)
    T1781, T1828, T3265, T3537, T6046, T7309
  • Reason for shutdown
    Maintenance
    Outage time
    Saturday 22 June 09:00 am - 15:00 pm
    Reference number
    40077161 / INCD-17583-G
    Affected transformer(s)
    T2509
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Saturday 22 June 09:00 am - 13:30 pm
    Reference number
    40077324
    Affected transformer(s)
    T3315
  • Reason for shutdown
    Pole replacement
    Outage time
    Sunday 23 June 09:00 am - 15:00 pm
    Reference number
    40081758 / INCD-171768-F
    Affected transformer(s)
    T7153
  • Reason for shutdown
    Maintenance
    Outage time
    Monday 24 June 07:00 am - 08:00 am
    Reference number
    40082443
    Affected transformer(s)
    T4257, T5411, T7415, T7459
  • Reason for shutdown
    RMU replacement
    Outage time
    Monday 24 June 08:00 am - 11:00 am
    Reference number
    40074893
    Affected transformer(s)
    T2072, T2536
  • Reason for shutdown
    RMU replacement
    Outage time
    Monday 24 June 08:00 am - 17:00 pm
    Reference number
    40074893
    Affected transformer(s)
    T2150
  • Reason for shutdown
    Transformer upgrade
    Outage time
    Monday 24 June 09:00 am - 15:00 pm
    Reference number
    40078110
    Affected transformer(s)
    T94
  • Reason for shutdown
    Distribution transformer replacement
    Outage time
    Tuesday 25 June 08:30 am - 15:30 pm
    Reference number
    40077100 / INCD-172813-F
    Affected transformer(s)
    T5846
  • Reason for shutdown
    Other
    Outage time
    Tuesday 25 June 09:00 am - 15:00 pm
    Reference number
    40082034
    Affected transformer(s)
    T2298, T2434
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Tuesday 25 June 09:00 am - 15:00 pm
    Reference number
    40081885
    Affected transformer(s)
    T1036, T1055, T1688, T1689, T3056, T5190, T5275, T5628, T5672, T7216, T753
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Tuesday 25 June 09:00 am - 15:00 pm
    Reference number
    40081444
    Affected transformer(s)
    T6187
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Tuesday 25 June 09:40 am - 15:30 pm
    Reference number
    40066536
    Affected transformer(s)
    T3204, T3822, T59
  • Reason for shutdown
    Maintenance
    Outage time
    Tuesday 25 June 19:00 pm - 21:00 pm
    Reference number
    40079307
    Affected transformer(s)
    T4573
  • Reason for shutdown
    RMU replacement
    Outage time
    Wednesday 26 June 08:00 am - 12:00 pm
    Reference number
    40074893
    Affected transformer(s)
    T2150
  • Reason for shutdown
    Maintenance
    Outage time
    Wednesday 26 June 08:30 am - 16:00 pm
    Reference number
    40081573 / INCD-173865-F
    Affected transformer(s)
    T1893
  • Reason for shutdown
    RMU replacement
    Outage time
    Wednesday 26 June 09:00 am - 12:00 pm
    Reference number
    40074893
    Affected transformer(s)
    T2072, T2536
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Wednesday 26 June 09:00 am - 16:00 pm
    Reference number
    40072397
    Affected transformer(s)
    T2245, T2319, T2745, T4364, T5215, T523, T545, T547, T57, T759
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Wednesday 26 June 09:00 am - 09:30 am
    Reference number
    40072397
    Affected transformer(s)
    T2116, T409
  • Reason for shutdown
    Maintenance
    Outage time
    Wednesday 26 June 09:00 am - 15:00 pm
    Reference number
    40080420 / INCD-173927-F
    Affected transformer(s)
    T5291
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Wednesday 26 June 15:30 pm - 16:00 pm
    Reference number
    40072397
    Affected transformer(s)
    T2116, T409
  • Reason for shutdown
    Maintenance
    Outage time
    Wednesday 26 June 19:00 pm - 21:00 pm
    Reference number
    40079307
    Affected transformer(s)
    T4573
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Thursday 27 June 09:00 am - 16:00 pm
    Reference number
    40078551
    Affected transformer(s)
    T2198, T2250, T2273, T2283, T399, T400, T4568, T5359, T6837
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 27 June 09:00 am - 15:00 pm
    Reference number
    40082869 / INCD-173859-F
    Affected transformer(s)
    T1944
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Monday 01 July 08:30 am - 15:00 pm
    Reference number
    40082007 / INCD-173652-F
    Affected transformer(s)
    T2219
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Monday 01 July 08:30 am - 15:00 pm
    Reference number
    40082253 / INCD-173659-F
    Affected transformer(s)
    T3919
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Monday 01 July 09:00 am - 09:30 am
    Reference number
    40080048
    Affected transformer(s)
    T1680, T1718, T1790, T1864, T187, T2278, T2895, T2975, T3581, T3807, T4725, T4923, T5107, T513, T528, T529, T530, T5740, T6647, T6924, T7006, T71, T7461, T7588
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Monday 01 July 09:00 am - 13:00 pm
    Reference number
    40080048
    Affected transformer(s)
    T1073, T1881, T3087, T4458
  • Reason for shutdown
    Pole replacement
    Outage time
    Monday 01 July 09:00 am - 15:05 pm
    Reference number
    40081323 / INCD-173956-F
    Affected transformer(s)
    T4029
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Monday 01 July 12:30 pm - 13:00 pm
    Reference number
    40080048
    Affected transformer(s)
    T1680, T1718, T1790, T1864, T187, T2278, T2895, T2975, T3581, T3807, T4725, T4923, T5107, T513, T528, T529, T530, T5740, T6647, T6924, T7006, T71, T7461, T7588
  • Reason for shutdown
    Pole replacement
    Outage time
    Tuesday 02 July 08:30 am - 15:00 pm
    Reference number
    40082031 / INCD-173655-F
    Affected transformer(s)
    T3136
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Tuesday 02 July 09:00 am - 15:00 pm
    Reference number
    40081992
    Affected transformer(s)
    T1329, T5982
  • Reason for shutdown
    Maintenance
    Outage time
    Tuesday 02 July 09:00 am - 15:00 pm
    Reference number
    400777254 / INCD-173692-F
    Affected transformer(s)
    T5556
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Tuesday 02 July 09:00 am - 15:00 pm
    Reference number
    40080122
    Affected transformer(s)
    T497
  • Reason for shutdown
    Transformer upgrade
    Outage time
    Tuesday 02 July 09:00 am - 15:00 pm
    Reference number
    40076325
    Affected transformer(s)
    T1245
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Tuesday 02 July 09:00 am - 12:00 pm
    Reference number
    40080082
    Affected transformer(s)
    T3181
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Tuesday 02 July 09:00 am - 12:00 pm
    Reference number
    40080077
    Affected transformer(s)
    T1015, T1111, T1119, T1866, T5457, T885
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Tuesday 02 July 13:00 pm - 16:00 pm
    Reference number
    40080074
    Affected transformer(s)
    T1686, T2114, T2115, T2307, T2704, T3771, T3934, T407, T4266, T5477, T6008, T7468
  • Reason for shutdown
    Pole replacement
    Outage time
    Wednesday 03 July 08:30 am - 15:00 pm
    Reference number
    40082012 / INCD-173653-F
    Affected transformer(s)
    T6796
  • Reason for shutdown
    Maintenance
    Outage time
    Wednesday 03 July 09:00 am - 13:00 pm
    Reference number
    40076617 / INCD-173691-F
    Affected transformer(s)
    T7731
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Wednesday 03 July 09:00 am - 15:00 pm
    Reference number
    40080052
    Affected transformer(s)
    T1675, T2293, T3818, T5369, T6333, T644, T68, T7003, T770
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Wednesday 03 July 09:00 am - 09:30 am
    Reference number
    40080052
    Affected transformer(s)
    T1916, T2274, T2282, T3888, T7008
  • Reason for shutdown
    Maintenance
    Outage time
    Wednesday 03 July 09:30 am - 15:30 pm
    Reference number
    40081811 / INCD-173674-F
    Affected transformer(s)
    T81
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Wednesday 03 July 09:40 am - 16:00 pm
    Reference number
    40081816
    Affected transformer(s)
    T1015, T1111, T1119, T1866, T5457
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Wednesday 03 July 14:30 pm - 15:00 pm
    Reference number
    40080052
    Affected transformer(s)
    T1916, T2274, T2282, T3888, T7008
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Thursday 04 July 09:00 am - 15:00 pm
    Reference number
    40082311
    Affected transformer(s)
    T649, T869
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 04 July 09:00 am - 16:00 pm
    Reference number
    40065623 / INCD-173687-F
    Affected transformer(s)
    T3135
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 04 July 09:00 am - 13:00 pm
    Reference number
    40074434 / INCD-173688-F
    Affected transformer(s)
    T2376
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 04 July 09:00 am - 14:00 pm
    Reference number
    40081078
    Affected transformer(s)
    T6424
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 04 July 09:00 am - 13:00 pm
    Reference number
    40081597 / INCD-173695-F
    Affected transformer(s)
    T2578
  • Reason for shutdown
    Transformer upgrade
    Outage time
    Thursday 04 July 09:00 am - 15:00 pm
    Reference number
    40078231
    Affected transformer(s)
    T2720
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Thursday 04 July 09:00 am - 15:00 pm
    Reference number
    40073202
    Affected transformer(s)
    T2412
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Thursday 04 July 09:00 am - 16:00 pm
    Reference number
    40080097
    Affected transformer(s)
    T2004, T2289, T3464, T45, T46, T4697, T4804
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Thursday 04 July 09:40 am - 15:30 pm
    Reference number
    40081816
    Affected transformer(s)
    T1015, T1111, T1119, T1866, T5457, T885
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Friday 05 July 08:30 am - 15:00 pm
    Reference number
    40082033 / INCD-173656-F
    Affected transformer(s)
    T1211
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Friday 05 July 08:30 am - 15:35 pm
    Reference number
    40082401 / INCD-173666-F
    Affected transformer(s)
    T6434
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Friday 05 July 08:30 am - 15:00 pm
    Reference number
    40082426 / INCD-173671-F
    Affected transformer(s)
    T232
  • Reason for shutdown
    Maintenance
    Outage time
    Friday 05 July 09:00 am - 13:00 pm
    Reference number
    40074776 / INCD-173689-F
    Affected transformer(s)
    T4486
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Friday 05 July 09:00 am - 15:00 pm
    Reference number
    40080076
    Affected transformer(s)
    T1336, T1553, T207, T2796, T2886, T2887, T2898, T2899, T2919, T4284, T4691, T4710, T5180, T5920, T6260
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Sunday 07 July 09:00 am - 16:00 pm
    Reference number
    40080053
    Affected transformer(s)
    T1826, T517, T5357, T5467, T5578
  • Reason for shutdown
    RMU replacement
    Outage time
    Monday 08 July 05:00 am - 07:00 am
    Reference number
    40078869
    Affected transformer(s)
    T3133, T712
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Monday 08 July 08:30 am - 15:00 pm
    Reference number
    40082412 / INCD-173871-F
    Affected transformer(s)
    T580
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Monday 08 July 09:00 am - 13:00 pm
    Reference number
    40080064
    Affected transformer(s)
    T1139, T1596, T1928, T252, T2842, T3012, T3021
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Tuesday 09 July 09:00 am - 15:00 pm
    Reference number
    40074242
    Affected transformer(s)
    T135, T1501, T1511, T1576, T1931, T2360, T2810, T2811, T3701, T4596, T4832, T532, T5715, T6532, T6572, T7429
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Tuesday 09 July 09:00 am - 09:30 am
    Reference number
    40074242
    Affected transformer(s)
    T1023, T1503, T2625, T357, T3727, T4712, T5078, T6214, T6692, T6839, T7442
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Tuesday 09 July 09:00 am - 13:00 pm
    Reference number
    40080058
    Affected transformer(s)
    T1100, T1739, T2435, T2852, T4373, T4440, T4481, T4547, T5257, 6270, T6286, T7047, T7235
  • Reason for shutdown
    RMU replacement
    Outage time
    Tuesday 09 July 13:00 pm - 15:00 pm
    Reference number
    40078869
    Affected transformer(s)
    T3133, T712
  • Reason for shutdown
    Mixed asset replacement
    Outage time
    Tuesday 09 July 14:30 pm - 15:00 pm
    Reference number
    40074242
    Affected transformer(s)
    T1023, T1503, T2625, T357, T3727, T4712, T5078, T6214, T6692, T6839, T7442
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Wednesday 10 July 08:30 am - 15:00 pm
    Reference number
    40081834 / INCD-173866-F
    Affected transformer(s)
    T6792
  • Reason for shutdown
    Transformer upgrade
    Outage time
    Wednesday 10 July 09:00 am - 15:00 pm
    Reference number
    40081373
    Affected transformer(s)
    T3848
  • Reason for shutdown
    11kV fuse replacement
    Outage time
    Wednesday 10 July 14:00 pm - 14:30 pm
    Reference number
    40081373
    Affected transformer(s)
    T2512, T3289, T3783, T4231, T5276, T6033
  • Reason for shutdown
    Crossarm replacement
    Outage time
    Thursday 11 July 08:30 am - 15:00 pm
    Reference number
    40082032 / INCD-173867-F
    Affected transformer(s)
    T2776
  • Reason for shutdown
    Maintenance
    Outage time
    Thursday 11 July 09:00 am - 13:00 pm
    Reference number
    40080851
    Affected transformer(s)
    T2294

Report an Outage or Fault

To report an outage or fault anytime 24/7, or to confirm if you'll be affected by a planned outage in your area:

Call 0800 800 935

Unplanned Outages

Unplanned power outages can occur at any time.

You can prepare for an outage or storm event by:

  • Charging cell phones and any battery powered devices and checking your emergency preparedness kit, including torches and batteries.
  • Having a battery powered radio so you can keep up with emergency alerts and news, and knowing which radio stations to tune in to for this information.
  • Knowing how to manually open and close your electric garage door or electric gate.
  • Keeping your car’s petrol tank full, as petrol stations rely on electricity to power their pumps.
  • Checking your BBQ gas bottle and refilling it if necessary, so you’re able to cook and boil water.
  • Eating from your fridge first and opening it, and the freezer, as little as possible. An unopened fridge will keep contents cool for up to 24 hours and an unopened freezer for up to 48 hours.
  • Storing water for drinking and flushing toilets if you're on a water pump.
  • Considering surge protectors for electronic equipment.
  • Considering a battery pack to charge devices.
  • Remembering your wifi won't be working so it's a good idea to have data.

Planned Outages

We make every effort to minimise disruption when planning work on our network, however outages ensure work can be completed safely by our crews.

We provide planned outage information to electricity retailers and the retailers notify affected customers. In some cases we will notify any affected customers by a letter drop.

Medically dependent customers should ensure backup plans are in place to handle electricity outages.

If you need power during an outage you should contact an electrician or generator hire company to arrange temporary generation. This service will be at your cost. Please also advise us if you intend to use a generator during an outage so that we can inform our field staff.

Once we have completed our work we may need to carry out electrical testing on your meter board. If we do need to test, and your meter board is electrically unsafe and/or not readily accessible, this may delay the restoration of power to your premises.

If you have concerns about the safety of your electrical installation, please contact an electrician. This service will be at your cost.

If our work is completed ahead of schedule, power may be restored earlier than the stated time. Therefore always treat power lines and electrical equipment as live at all times.

In the case of extreme weather conditions or network faults, an outage may be rescheduled.


Recent Planned Outages

View planned outages that occurred over the last two weeks.

Recent Planned Outages