Note - highlighted areas on the outage map are indicative only.
Today's Planned Outages
There are no planned outages today.
Upcoming Planned Outages
-
- Areas affected
- BRUCES WY, CALEB CL, FLEMINGS WY, GALBRAITH ST, JACOBS LN, KATIPA PL, KATOTE PL, MANAMANA LN, MURU ST, NGAERE ST, OLD TAUPIRI RD, PIONEER LN & WHITBY CL
- Reason for shutdown
- Mixed asset replacement
- Outage time
- Wednesday 29 January 08:30 am - 16:30 pm
- Reference number
- 40082870
- Affected transformer(s)
- T1962, T5500, T6030, T6326, T6922, T7212, T7330, T7678, T837
-
- Reason for shutdown
- Fault repair
- Outage time
- Wednesday 29 January 08:30 am - 15:30 pm
- Reference number
- 40084925
- Affected transformer(s)
- T6780
-
- Reason for shutdown
- Mixed asset replacement
- Outage time
- Wednesday 29 January 09:00 am - 15:00 pm
- Reference number
- 40083887
- Affected transformer(s)
- T1138, T1164, T1220, T147, T1484, T1514, T1524, T2213, T2622, T2847, T2950, T2951, T2952, T3026, T3027, T3028, T3029, T3095, T3165, T3166, T3167, T3594, T378, T3791, T4599, T4684, T5470, T5623, T5627, T5635, T6197, T6537, T6992, T7137, T7532
-
- Reason for shutdown
- Maintenance
- Outage time
- Thursday 30 January 08:00 am - 08:30 am
- Reference number
- 40081122
- Affected transformer(s)
- T4134
-
- Reason for shutdown
- Maintenance
- Outage time
- Thursday 30 January 08:30 am - 09:30 am
- Reference number
- 40081122
- Affected transformer(s)
- T4136
-
- Reason for shutdown
- Crossarm replacement
- Outage time
- Thursday 30 January 09:00 am - 15:00 pm
- Reference number
- 40061935
- Affected transformer(s)
- T241, T2628, T2892, T3502, T4321, T4416, T4419, T4496, T4532, T4591, T5620, T5810, T6014, T6691, T80
-
- Reason for shutdown
- RMU replacement
- Outage time
- Thursday 30 January 11:00 am - 15:00 pm
- Reference number
- 40084350
- Affected transformer(s)
- T4298, T4385, T4515, T4537
-
- Reason for shutdown
- Maintenance
- Outage time
- Thursday 30 January 15:00 pm - 16:00 pm
- Reference number
- 40081122
- Affected transformer(s)
- T4136
-
- Reason for shutdown
- Maintenance
- Outage time
- Friday 31 January 08:30 am - 12:00 pm
- Reference number
- Affected transformer(s)
- T2505
-
- Reason for shutdown
- Pole replacement
- Outage time
- Friday 31 January 09:00 am - 15:00 pm
- Reference number
- 40084425
- Affected transformer(s)
- T1840, T1863, T305, T5619, T5691, T7381
-
- Reason for shutdown
- Mixed asset replacement
- Outage time
- Friday 31 January 10:00 am - 15:30 pm
- Reference number
- 40082416
- Affected transformer(s)
- T2112
-
- Areas affected
- BELGRAVE CRT, CAMBERLEY WY, COTSWALD LN, GORDONTON RD, GRACEFIELD PL, GRASMERE CRT, JARVIS CRT, PARKWOOD PL, PORTOBELLO WY, REMBRANDT TCE, ROSEWOOD CRT, ST JAMES DR, STAFFORD PL, TALLENTIRE CRES & WILTSHIRE DR
- Reason for shutdown
- Network extension
- Outage time
- Monday 03 February 08:30 am - 10:30 am
- Reference number
- 40080997
- Affected transformer(s)
- T4777, T4868, T5120
-
- Reason for shutdown
- Mixed asset replacement
- Outage time
- Tuesday 04 February 07:30 am - 12:00 pm
- Reference number
- 40071921
- Affected transformer(s)
- T1143
-
- Reason for shutdown
- Mixed asset replacement
- Outage time
- Tuesday 04 February 09:00 am - 15:00 pm
- Reference number
- 50002405
- Affected transformer(s)
- T1639
-
- Reason for shutdown
- Mixed asset replacement
- Outage time
- Tuesday 04 February 09:00 am - 15:00 pm
- Reference number
- 40082452
- Affected transformer(s)
- T2571
-
- Areas affected
- BELGRAVE CRT, CAMBERLEY WY, COTSWALD LN, GORDONTON RD, GRACEFIELD PL, JARVIS CRT, PARKWOOD PL, REMBRANDT TCE, ROSEWOOD CRT, ST JAMES DR, STAFFORD PL, TALLENTIRE CRES & WILTSHIRE DR
- Reason for shutdown
- Network extension
- Outage time
- Tuesday 04 February 15:00 pm - 17:00 pm
- Reference number
- 40080997
- Affected transformer(s)
- T4868, T5120
-
- Reason for shutdown
- Maintenance
- Outage time
- Tuesday 04 February 21:00 pm - 23:59 pm
- Reference number
- 40083096
- Affected transformer(s)
- T5479
-
- Reason for shutdown
- Pole replacement
- Outage time
- Wednesday 05 February 09:00 am - 15:00 pm
- Reference number
- 40084508
- Affected transformer(s)
- T6123
-
- Reason for shutdown
- Crossarm replacement
- Outage time
- Wednesday 05 February 09:00 am - 15:00 pm
- Reference number
- 40084288
- Affected transformer(s)
- T1071, T1098, T2326, T2437, T2522, T2595, T3577, T4854, T578
-
- Reason for shutdown
- Maintenance
- Outage time
- Wednesday 05 February 10:00 am - 15:00 pm
- Reference number
- 40059414
- Affected transformer(s)
- T3539
-
- Reason for shutdown
- Pole replacement
- Outage time
- Wednesday 12 February 08:00 am - 16:00 pm
- Reference number
- 40082349
- Affected transformer(s)
- T1294
-
- Reason for shutdown
- Conductor replacement
- Outage time
- Wednesday 12 February 09:30 am - 15:30 pm
- Reference number
- 40082009
- Affected transformer(s)
- T2085, T2272, T2674, T6908
-
- Reason for shutdown
- Maintenance
- Outage time
- Saturday 15 February 09:30 am - 14:30 pm
- Reference number
- 40082568
- Affected transformer(s)
- T2025
-
- Reason for shutdown
- Maintenance
- Outage time
- Sunday 16 February 09:00 am - 15:00 pm
- Reference number
- 40082557
- Affected transformer(s)
- T2327, T2700, T2722
-
- Reason for shutdown
- Mixed asset replacement
- Outage time
- Wednesday 19 February 09:00 am - 15:00 pm
- Reference number
- 40073919
- Affected transformer(s)
- T1396, T213, T2606, T2970, T3272, T3366, T3509, T3595, T3596, T3598, T4289, T4886, T5835, T6110, T6111, T6193, T6194, T6628, T7496
-
- Reason for shutdown
- Maintenance
- Outage time
- Thursday 20 February 09:00 am - 15:00 pm
- Reference number
- 40084902
- Affected transformer(s)
- T464
-
- Areas affected
- CHURCH LN, KAWHIA RD, MAIHI ACCESS RD, MAKOMAKO RD, NEWTON RD, PHILLIPS RD, RAGLAN RD, TE MATA RD, TE PAPATAPU RD, WAIMAORI RD & WAITERE RD
- Reason for shutdown
- Crossarm replacement
- Outage time
- Friday 21 February 08:30 am - 13:30 pm
- Reference number
- 40080158
- Affected transformer(s)
- T110, T1192, T1418, T1558, T1618, T1707, T1708, T1713, T1714, T1716, T2171, T2258, T2408, T2492, T2652, T2848, T3008, T3188, T347, T3472, T348, T35, T3855, T4306, T4752, T4758, T4870, T5011, T5113, T5473, T5642, T5674, T5675, T5676, T5677, T5678, T5679, T5680, T5681, T5731, T603, T604, T6561, T6592, T6753, T6760, T6761, T706, T738, T7595
-
- Reason for shutdown
- Pole replacement
- Outage time
- Friday 21 February 09:00 am - 15:00 pm
- Reference number
- 40082456
- Affected transformer(s)
- T2538
-
- Reason for shutdown
- Maintenance
- Outage time
- Saturday 22 February 09:30 am - 14:30 pm
- Reference number
- 40082571
- Affected transformer(s)
- T824
-
- Reason for shutdown
- ABS replacement
- Outage time
- Tuesday 25 February 09:00 am - 15:00 pm
- Reference number
- 40085233
- Affected transformer(s)
- T1795, T2816, T7067, T7122
-
- Reason for shutdown
- Pole replacement
- Outage time
- Tuesday 25 February 10:00 am - 16:00 pm
- Reference number
- 40075594
- Affected transformer(s)
- T190, T3646, T6004, T7245, T7292, T7301, T751
-
- Reason for shutdown
- Mixed asset replacement
- Outage time
- Wednesday 26 February 09:00 am - 15:00 pm
- Reference number
- 40081997
- Affected transformer(s)
- T3157, T4256, T4770
-
- Reason for shutdown
- ABS replacement
- Outage time
- Wednesday 26 February 09:30 am - 15:30 pm
- Reference number
- 40085236
- Affected transformer(s)
- T2137, T2593, T3953, T6648, T6899
-
- Reason for shutdown
- Pole replacement
- Outage time
- Wednesday 26 February 10:00 am - 16:00 pm
- Reference number
- 40075594
- Affected transformer(s)
- T3696, T3741, T3909, T410, T4370, T4371, T492, T6848, T6885, T7001, T7037
-
- Areas affected
- ANSON AVE, ARMITAGE PL, AUGUSTA ST, BANKWOOD RD, CASEY AVE, CASPER ST, CLARKIN RD, COLDWELL PL, DALETHORPE AVE, FAIRFIELD RD, HAULTAIN ST, HEAPHY TCE, HOLLAND RD, INGLETON TCE, LE QUESNE PL, MOULE PL, RANFURLY AVE, RIVER RD, RIVERVIEW TCE, ROSEBURG ST, ROSS CRES, SARE CRES, SEARANCKE PL, STROWAN AVE, TAMIHANA AVE, TRANMERE RD & WOODSTOCK RD
- Reason for shutdown
- Mixed asset replacement
- Outage time
- Wednesday 26 February 23:59 pm - Thursday 27 February 00:30 am
- Reference number
- 40082264
- Affected transformer(s)
- T1070, T1121, T1233, T2261, T2403, T2708, T2709, T2889, T2966, T3054, T3065, T3386, T3485, 562
-
- Reason for shutdown
- Mixed asset replacement
- Outage time
- Thursday 27 February 06:00 am - 07:00 am
- Reference number
- 40082264
- Affected transformer(s)
- T2481
-
- Reason for shutdown
- Maintenance
- Outage time
- Thursday 27 February 08:00 am - 12:00 pm
- Reference number
- 40055275
- Affected transformer(s)
- T3141
-
- Areas affected
- BUTLER PL, DAVEY PL, HOLLAND RD, MARSHALL ST, OXFORD ST, WALTER ST & YEATS CRES
- Reason for shutdown
- Mixed asset replacement
- Outage time
- Thursday 27 February 10:00 am - 16:00 pm
- Reference number
- 40082264
- Affected transformer(s)
- T4683, T622
-
- Reason for shutdown
- Mixed asset replacement
- Outage time
- Thursday 27 February 16:00 pm - 17:00 pm
- Reference number
- 40082264
- Affected transformer(s)
- T2481
-
- Areas affected
- ANSON AVE, ARMITAGE PL, AUGUSTA ST, BANKWOOD RD, CASEY AVE, CASPER ST, CLARKIN RD, COLDWELL PL, DALETHORPE AVE, FAIRFIELD RD, HAULTAIN ST, HEAPHY TCE, HOLLAND RD, INGLETON TCE, LE QUESNE PL, MOULE PL, RANFURLY AVE, RIVER RD, RIVERVIEW TCE, ROSEBURG ST, ROSS CRES, SARE CRES, SEARANCKE PL, STROWAN AVE, TAMIHANA AVE, TRANMERE RD & WOODSTOCK RD
- Reason for shutdown
- Mixed asset replacement
- Outage time
- Thursday 27 February 23:59 pm - Friday 28 February 00:30 am
- Reference number
- 40082264
- Affected transformer(s)
- T1070, T1121, T1233, T2261, T2403, T2708, T2709, T2889, T2966, T3054, T3065, T3386, T3485, T562
Report an Outage or Fault
To report an outage or fault anytime 24/7, or to confirm if you'll be affected by a planned outage in your area:
Call 0800 800 935
Unplanned Outages
Unplanned power outages can occur at any time.
You can prepare for an outage or storm event by:
- Charging cell phones and any battery powered devices and checking your emergency preparedness kit, including torches and batteries.
- Having a battery powered radio so you can keep up with emergency alerts and news, and knowing which radio stations to tune in to for this information.
- Knowing how to manually open and close your electric garage door or electric gate.
- Keeping your car’s petrol tank full, as petrol stations rely on electricity to power their pumps.
- Checking your BBQ gas bottle and refilling it if necessary, so you’re able to cook and boil water.
- Eating from your fridge first and opening it, and the freezer, as little as possible. An unopened fridge will keep contents cool for up to 24 hours and an unopened freezer for up to 48 hours.
- Storing water for drinking and flushing toilets if you're on a water pump.
- Considering surge protectors for electronic equipment.
- Considering a battery pack to charge devices.
- Remembering your wifi won't be working so it's a good idea to have data.
Planned Outages
We make every effort to minimise disruption when planning work on our network, however outages ensure work can be completed safely by our crews.
We provide planned outage information to electricity retailers and the retailers notify affected customers. In some cases we will notify any affected customers by a letter drop.
Medically dependent customers should ensure backup plans are in place to handle electricity outages.
If you need power during an outage you should contact an electrician or generator hire company to arrange temporary generation. This service will be at your cost. Please also advise us if you intend to use a generator during an outage so that we can inform our field staff.
Once we have completed our work we may need to carry out electrical testing on your meter board. If we do need to test, and your meter board is electrically unsafe and/or not readily accessible, this may delay the restoration of power to your premises.
If you have concerns about the safety of your electrical installation, please contact an electrician. This service will be at your cost.
If our work is completed ahead of schedule, power may be restored earlier than the stated time. Therefore always treat power lines and electrical equipment as live at all times.
In the case of extreme weather conditions or network faults, an outage may be rescheduled.
Recent Planned Outages
View planned outages that occurred over the last two weeks.