Our Reception Phone Number:
(07) 850 3100
Media enquiries:
Email - Communication@wel.co.nz
Our Postal Address:
Customer Services
PO Box 925
Hamilton 3240
Our Physical Address:
114 Maui Street
Pukete
Hamilton
![WEL Networks Maui St Premises, equipped with solar panels](/media/4rjadgdq/wel-site-2021_cropped.jpg?width=700&height=550&v=1da17bab6cd8890&format=webp)
Report an Outage or Fault
To report an outage or fault anytime 24/7, or to confirm if you'll be affected by a planned outage in your area:
Call 0800 800 935
![Workers in high-visibility clothing with a digger](/media/yr2p1gbl/wel-networks-12.jpg?height=150&format=webp&v=1da17ba8df328d0)
Have a complaint or concern?
We take complaints and concerns seriously. If something isn't right we'd appreciate the opportunity to fix it, or to discuss other options with you.