Did you know that you own and are responsible for the electrical lines and structures within the boundary of your property?
In a fault or outage situation, if the condition of your service line is poor, for safety reasons WEL Networks may be unable to restore power to your premises until you carry out maintenance.
Electrical lines or cables that leave our network at your property boundary or enter a right of way, and supply electricity to buildings or pumps, are owned by you and are commonly referred to as service lines.
This is often only a few metres of line, but in rural areas this can be several hundred metres of conductor and poles. Service lines require maintenance to ensure safe and reliable power to your premises.
If your service line has leaning poles, low hanging lines, crooked cross arms or shows signs of damage, make urgent contact with an electrician to provide remedial work.